Frequently Asked Questions
Everything you need to know to make your home a little greener.
How do you ensure my plants arrive safely?
We use specialized, eco-friendly corrugated boxes designed to keep plants secure and ventilated during transit. Our innovative packaging prevents soil spillage and protects delicate foliage from damage.
What is your policy on damaged or dead-on-arrival plants?
We offer a 'Guaranteed Replacement' policy. If your plant arrives in poor condition, please share an unboxing video or photos within 48 hours of delivery, and we will send a replacement free of charge.
How long does shipping take for home decor and plants?
Orders are typically processed within 24-48 hours. Depending on your location, your green companions and home accessories will arrive within 3 to 7 business days.
Do I need to repot my plant immediately after delivery?
We recommend letting your plant acclimate to your home's environment for at least 2 weeks before repotting. Our plants come in nutrient-rich soil that supports growth during this transition phase.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment's journey from our nursery to your doorstep.